We offer two domestic shipping options within the United States:

• Standard Shipping (5–7 business days)
• Express Shipping (3–5 business days)

Orders are typically processed within 1–3 business days before shipment.
Once your order ships, you’ll receive a tracking number so you can follow its journey.

At this time, we do not offer international shipping — but we’re working on it and hope to open it soon.

Yes! Every order is carefully packed to ensure it arrives in perfect condition.

We use protective materials and secure wrapping to keep your artwork and paper goods safe during transit. Our goal is for your package to feel just as thoughtful as the piece inside.

Not yet.

International shipping is currently unavailable, but we’re planning to expand worldwide in the near future. Thank you for your patience as we grow!

We accept a variety of payment methods to make your shopping experience easy and secure:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay (Some regions)
• Google Pay (Some regions)
• Shop Pay

All payments are securely processed at checkout.

If you are not completely satisfied with your purchase, we accept returns or exchanges within 30 days of delivery.

• Items must be unused and in original condition.
• Return shipping costs are the responsibility of the buyer.

If your item arrives damaged or there is an issue with your order, please contact us — we’ll make it right.

Please reference our policy and instructions here.

Yes — we offer wholesale!

We currently partner with retailers through Faire:
https://moonqiart.faire.com

Minimum Order Requirements:

• First order: $150
• Reorders: $200

Lead Time:

• In-stock items: 1–3 business days
• Out-of-stock or made-to-order items: Lead time will vary (please contact us for details)

If you are a retailer and would like to carry Tiny Kikimo, we’d love to hear from you.

If you are a brand interested in licensing, collaborations, or partnership opportunities, please contact us at:

business@moonqi.art

We’re always excited to explore thoughtful collaborations aligned with our world of cozy storytelling.